Ambient Learning: hybrid working’s toughest nut to crack?

  • The hallway conversation on the way to the meeting between senior leaders about how to present something in the right way.
  • The way a person organises their day and treats the cleaning staff.
  • The turn of phrase someone uses as you hear them explain a difficult concept to stakeholders.

Amanda’s definition of ambient learning

  • How do you wish you could address it in your company?
  • How can technology enable ambient learning in new ways?

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We write about customer experience, employee experience, design, content & technology to share our knowledge with the wider community.