Zone’s Marketing Executive, Rianna Mitchell, shares what she learned at the CIPD Festival of Work 2022 on shifting the employee value proposition (EVP) to recruit and retain talent. Hosted at Olympia London, the CIPD Festival of Work was a conference and free exhibition for professionals, business leaders and organisations to…

Zone’s Principal Solution Architect, Adam Jackson, explains how the metaverse will radically change content creation forever. The metaverse is on everyone’s lips of late and there are many questions: What does it mean? Will this change how we interact? What is the best way to leverage this technology? While these…

We’re celebrating the fifth anniversary of our CX50! In collaboration with Cognizant Digital Experience and Marketing Week, this prestigious list honours the 50 leading lights transforming the customer experience market in the UK. Read on for a brief profile of five winners, and download the full report at the bottom. …

Zone’s Rianna Mitchell handpicks and shares the five best new stories on digital trends, experiences and technologies… 1. The EU demand a ‘one size fits all’ charging port EU legislators have agreed there will be a common charging port for all gadgets within two years. All new portable electronic devices…

Zone’s Rianna Mitchell handpicks and shares the five best new stories on digital trends, experiences and technologies… 1. A slap in the face for Clearview AI Facial recognition firm Clearview AI has been fined over £7.5 million for illegally harvesting the facial images of Brits without their knowledge and permission. …

Zone’s Rianna Mitchell handpicks and shares the five best new stories on digital trends, experiences and technologies… 1. Checkouts that’ll put a smile on your face Mastercard pilots a new biometric payment method that allows customers to ‘pay with a smile or wave’ at checkouts. The credit card leader is…

Last, but certainly not least, in our #Zone5Principles blog series by head of engineering, Paul Kiernan, we take a look at cultivating the right culture in your team when delivering digital products and services to market quickly… Although I’ve included “creating a culture for speed” as the fifth principle in…

Zone’s lead business designer Amanda Forman was inspired at RISE 2022 last week and shares what she learned during an engaging and interactive session on giving feedback. During Creative Equals’ flagship conference, RISE, Gemma Greaves, co-founder of Nurture & Partners led the audience in an activity she called the ‘Fishbowl’. …

Zone content director Laura Goss explains how great content can elevate and simplify the most complex of online services… Every think piece should have a punchy opening. Here’s mine. In the past 18 months, the team at Zone have worked across multiple government programmes delivering nationally significant services. That’s right…